Privacy Policy
Last updated: 18 November 2024
Introduction
OneEpsilon ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. When we do so, we are subject to the Privacy Act 1988 (Cth), Data Protection Act 2018, and the UK General Data Protection Regulation, any national implementing laws, regulations and secondary legislation, and any related or successor legislation on data protection (“Data Protection Law”).
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, visit our website, or use our services.
1. Information we collect
1.1 Personal data you provide
We may collect the following personal data when you interact with us:
Contact information: Name, email address, phone number, company name, and job title.
Communication data: Information you provide in communications with us, such as via email or through contact forms on our website.
Service information: Details about your inquiries, projects, or interactions with our consultancy services.
1.2 Automatically collected data
When you visit our website, we may automatically collect the following information:
Technical data: IP address, browser type, operating system, and device information.
Usage data: Information about how you use our website, such as pages visited and time spent on each page.
1.3 Cookies and tracking technologies
We do not use cookies and similar technologies to track you whilst on the oneepsilon.co.uk website.
2. How we use your information
We use your information for the following purposes:
To respond to your inquiries and provide our consultancy services.
To manage and improve our website and ensure its functionality.
To send relevant updates, marketing materials, or promotional offers.
To comply with legal obligations and protect our legitimate business interests.
3. Sharing your information
We do not sell your personal data. However, we may share your information in the following scenarios:
With service providers and partners who assist us in delivering our services, under strict confidentiality agreements.
To comply with legal obligations, such as in response to court orders or regulatory requests.
To protect our rights, property, or safety, as well as that of our clients or others.
4. Data security
We implement appropriate technical and organizational measures to safeguard your personal data. In the event that we become aware of an actual or suspected data security breach, we will promptly take all necessary steps to address such breach and notify you accordingly if your personal information has been affected.
5. Your rights
Depending on your location, you may have the following rights regarding your personal data:
Access, correct, or delete your personal data.
Object to or restrict our use of your data.
Withdraw consent where processing is based on consent.
Lodge a complaint with a supervisory authority if you believe your rights have been violated.
To exercise your rights, please contact us at enquiries@oneepsilon.co.uk.
6. Retention of data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
7. International data transfers
If you are outside the United Kingdom, your personal data may be transferred to and processed in the UK or other countries where we or our service providers operate. We ensure such transfers comply with applicable data protection laws.
8. Updates to this policy
We may update this Privacy Policy periodically. The revised version will be posted on our website with the effective date. Please review it regularly to stay informed about how we handle your data.
9. Contact us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
9 Caxton House Broad Street
Cambourne
Cambridge
CB23 6JN
United Kingdom